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Real data · The Station Kings Heath · 97 transactions
Transactions
97
↑ Programme active
Points Issued
8,225
£82.25 in rewards
Pts Pending
1,000
Awaiting redemption
At Risk
14
↑ 21+ days absent
Churn Alert
14
Regulars with no visit in 21+ days. Recoverable with a targeted offer this week.
Timing
Mon–Wed
Lowest transaction days. A mid-week double-points offer could lift footfall 15–20%.
Opportunity
£840
Estimated monthly revenue recoverable by re-engaging at-risk members.
Points Distribution
6 members near redemption threshold — ideal for a "You're almost there!" push.
Weekly Visit Pattern
MonTueWedThuFriSatSun
Wk1
5
3
4
9
18
22
14
Wk2
6
2
5
8
20
24
12
Wk3
4
3
4
10
17
21
13
Wk4
5
3
5
9
19
23
15
Quiet
Busy
AI Recommendation · This Week
Your 14 at-risk members earned an average of 187 points before going quiet — they were engaged, not disinterested. A "We miss you — double points this Wednesday" push to members with 21–35 day absence is your highest projected recovery play. Estimated revenue recovery: £420–£840 over 30 days.
Churn Risk Detection
AI-scored daily · recency, frequency & points earned
High Risk
5
35+ days absent
Medium Risk
9
21–34 days absent
Points at Stake
2,618
held by at-risk members
At-Risk Members — Action Required
| Member | Risk | Points | Action | |
|---|---|---|---|---|
BT |
Brian Thomas 487 pts |
● High | 487 | |
KM |
Karen McAllister 312 pts |
● High | 312 | |
JP |
James Patterson 198 pts |
● High | 198 | |
LO |
Laura O'Brien 276 pts |
● Medium | 276 | |
RH |
Robert Hughes 341 pts |
● Medium | 341 | |
NC |
Niamh Collins 412 pts |
● Medium | 412 |
AI Recovery Recommendation
Your 5 high-risk members hold an average of 242 points — they were close to a free reward when they went quiet. Send a "Your reward is almost ready" message with a time-limited double-points offer. Best send time based on their visit patterns: Thursday 5–7pm.
AI Loyalty Health Report
Generated from real transaction data · July 2026
Monthly Report — The Station Kings Heath
Click Generate Report for your AI-written monthly loyalty health report
based on real transaction data from The Station.
Programme Health Scores
7.2
out of 10
Member Engagement
5.8
out of 10
Retention Rate
8.1
out of 10
Strategic Alignment